EXCHANGE POLICY

THUGLIFE MENSWEAR – WEAR THE ATTITUDE!

We want you to shop with confidence at ThugLife MensWear.

1. 7-Day Exchange

You can request an exchange within 7 days from the date of delivery.

2. Product Condition

Products must be unused, unworn, unwashed and returned with original tags and packaging.

3. Size Exchange

If the size doesn't fit, you can request an exchange for another available size.

4. Damaged or Wrong Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible, preferably within 48 hours of delivery.

5. Unboxing Video

We encourage customers to record a continuous unboxing video while opening the parcel. Photos and other details may also help us verify a complaint.

6. Exchange Availability

All exchanges are subject to stock availability.

7. Hygiene Products

Innerwear and hygiene-sensitive products are not eligible for change-of-mind exchanges, except in cases of defects or incorrect delivery.

8. Refunds

For damaged, defective or incorrectly delivered products, an appropriate resolution, including replacement or refund, will be provided as applicable under consumer protection laws.

Need Help?

Contact ThugLife MensWear customer support for exchange assistance.

Thank you for shopping with us!